Sandra VandormaelSandra Vandormael, trained as commercial engineer, worked for an investment bank for four years before moving on to ‘De Lijn’ (FYI: Flemish public transport company) in 1999, where she has been part of the Market research department since 2006. This department’s name has since changed to ‘Mobiliteitsonderzoek & Marktinformatie’ (FYI: Mobility research & Market information), its collaborators carrying the official title of ‘Deskundige Marktonderzoek’ (FYI: Market Research Expert).