About QUAL360 EU










Global Reach – Local Flavour
Qual360 is the only global conference series dedicated to qualitative market research. With its 17-year history (since 2008), Qual360 is a unique event catering to a strong global community of dedicated “Quallies”. Our strength lies in bringing together a unique mix of research professionals from international brands, leading agencies, and independent industry experts.
Qual360 is all about networking, learning and creating new opportunities. Industry leaders join to discuss innovative research approaches, learn about the latest methodologies and how to leverage new types of insight. Each conference agenda is steered by an independent advisory board that reviews all speaking proposals, ensuring the highest possible quality.
View replays from QUAL360 EU 2025

Hear from innovative thinkers – keynotes, panels, roundtables, and interactive discussions.

Network with senior decision makers from the market research and consumer insights industry at Qual360.

Find strategic partners and discover the latest tools and technologies to power your business.
Past Speakers
Past Featured Topics
FUTURE-FACING QUAL: FROM CUSTOMER STORIES TO FUTURE POSSIBILITIES
- Setting up a futures visioning team and tethering it to business needs
- Co-ordinating a blend of research skills and perspectives
- Showcasing the value and robustness of qual in strategic decision-making
- Using qual research to vision futures: from emerging behaviours to scenarios
BEYOND DECLARATIVE: EMBRACING DIGITAL POTENTIAL WITHOUT LOSING THE HUMAN TOUCH
- Combining digital tools with in-context observation to reveal authentic behaviour beyond self-reporting
- Deep Diving: case-study showcasing how digital methods can deepen empathy and insight when leveraged in combination with human behaviour expertise
- Validating stated responses against real-world actions through rigorous quality checks and behavioural grounding
- Maintaining the human touch by embedding ethics, empathy and qualitative expertise at the heart of digital transformation
INTEGRATING AI INTO NEW PRODUCT DEVELOPMENT
- Leveraging AI as an end-to-end enabler to support the full product development journey from early trend spotting to final packaging decisions
- Uncovering smarter insights through social listening and AI-enhanced moderated focus groups
- Accelerating innovation cycles by streamlining research workflows, data collection, analysis, and product iteration
- Redefining the role of qualitative researchers by combining human expertise with AI-driven data interpretation
RETHINKING DIGITAL BEHAVIOUR AND BRAND PERCEPTION IN THE AGE OF AI
- Understanding how consumers can now make decisions without ever engaging directly with your brand — and what that means for capturing authentic intent and perception.
- Exploring how large language models and AI assistants shape brand narratives before consumers reach official channels — requiring researchers to consider AI as both a source and a filter of qualitative data
- Capturing why surfacing insights isn’t enough — storytelling, internal alignment, and stakeholder collaboration are essential to drive real action in digital and cross-functional environments.
- Expanding the qual toolkit and rethinking what counts as “qualitative” by integrating UX, media analytics, and digital behaviour signals to get closer to how consumers are truly navigating complex online ecosystems
PUTTING THE CONSUMER FIRST: INSIDE IMPERIAL´S GLOBAL CONSUMER CAPABILITY CENTER -SENSE HUB
- Adopting agile iterative consumer-centric methodologies to continuously inform and refine product development, ensuring alignment with evolving consumer needs
- Evaluating emerging technologies and product propositions through a consumer-centric lens, integrating qualitative insights to assess relevance and potential impact
- Synthesizing diverse data sources to uncover deep consumer preferences, enabling the formulation of targeted strategies for product optimization.
- Delivering foundational insights through advanced Sensory Preference Mapping to guide strategic decisions and innovation pathways
DECODING DISCOVERY AND OVERCOMING CHOICE PARALYSIS
- Revealing decision triggers by combining qualitative insight and behavioural science to unpack what really drives choice and indecision in entertainment discovery
- Blending ethnography, large-scale quant, and behavioural experiments to illuminate complex audience behaviour.
- Defining new audience archetypes that reshape how we understand influence and intent
- Translating research findings into strategic levers that help platforms prime, guide, and convert viewers more effectively
CROSS-CULTURAL INSIGHT IN THE HOUSEHOLD APPLIANCE SPACE OF EMERGING MARKETS
- Connecting everyday home life to appliance needs across emerging markets via ongoing qualitative explorations of the home sphere
- Using close-up and innovative qual to uncover routines, values, and trade-offs that don’t always translate easily across cultures
- Finding clarity in the cultural complexity of diverse households, and creating smarter ways of establishing cultural fluency as insight teams
- Turning rich local understanding into simple, actionable narratives that drive product, design, and communication decisions forward













