UX design for customer experience excellence

  • Understanding how Amazon, Apple and Facebook have created ecosystems that leverage platforms, interfaces, voice and data.
  • Taking advantage of interface design, voice interactions and different platforms to create a more engaging consumer experience.

Jordi Guix Llopis, Global Insight & Research Director, Havas Media Group

Location: Main Room Date: February 16, 2017 Time: 9:30 am - 10:00 am Jordi Guix Llopis, Havas Media Group